What is an MX Premises System Did you know that well-connected teams often see an increase in productivity of nearly 25%? Whether you’re a small company or a large corporate organization, streamlined communications can make a significant difference in how efficiently...
Working From Home in 2020 “Business as usual” in 2020 has really been anything but. Working from home was already an option for a number of businesses before the arrival of COVID-19, but the ongoing impacts of the pandemic have forced more businesses to adopt a...
Call center phone systems and their advanced features have been helping businesses provide the best possible service to callers and improve their overall experience. These features are what elevate the customer experience with PBX solutions from the traditional...
What is Cloud Phone System and How Does Cloud Phone Work? Cloud-based phone systems are a type of VoIP phone system that is installed in an off-site facility and maintained by an outside provider. Both the server and the system are accessed and used over reliable...
What is Remote Working? With such rapid advances in today’s technology, it’s quite possible that you now have the ability to work remotely. Or in simpler terms, you may be able to work from home or on-the-road. While this is not a luxury that everyone has the pleasure...
Phone Service for Nonprofit Organizations In addition to providing businesses of all sizes and industries with a reliable communication service, we also focus on giving back to our community. At IDeACOM NC, we are proud to be one of the many organizations in North...
